Help Pages

: Brief Guide to New User. :: This page lists some details regarding Online Market, why you should use us, and how many functions we span with our services. :: click here. : How To Use This Website. :: This page just gives an overview of the basic steps involved in browsing, creating an account with us, ordering, and tracking your order. Definitely an important read for people new to Online Market. :: click here. : About Registration. :: This is a brief description of what's involved in registering a new user account with us. :: click here. : Payment Options. :: This page lists all the forms by which you can pay for products purchased from us. It also explains credit card surcharges, and the range of cards we accept. :: click here. : Shipping Options. :: One of the most important elements of purchasing products online is getting it into your hands. This page offers details regarding the various couriers, freight, and other forms of shipping you can request from us. :: click here.

Service

: News & Reviews. :: A service we provide to keep you up-to-date with the latest news, reviews, and information related to the Information Technology industry. Our latest products and prices are also announced via this link so keep it handy, and check back often. :: click here. : Order/Shipment Status. :: To keep in touch with where your orders is up to in regards to shipments and/or couriers, follow this link. The tracking details are updated every time a change is made, so you'll see where your product is every step of the way from our warehouse, to your home or office. :: click here. : RA Status. :: Return Authority Status. Basically if you return a product to us this will be where you can keep track of what's going on with it. :: click here. : Fault Report. :: If you have a product that appears to be faulty, click this link and complete the form to list what errors and complications you are having. We will review the details and advise you further. :: click here. : Dealer Form. :: If you wish to apply as a reseller or computer dealer, utilising our product range, click the link below and complete the form. Be sure to read the conditions of approval. :: click here. : Brand List. :: This is a listing of every brand we stock/sell. Brands that we have processed in this area have contact details attached to them. :: click here. : Limited Warranty. :: One year from invoice date. 30-Day money back with 20% restocking fee and $22.00 handling fee for non-defective returns with complete package in original brand new re-sellable conditions. No credit or refund after 30 days. Customer is responsible for returning defective products including DOA due to manufacturer unless pre-testing is paid before shipping.