Q: Who is OnlineMarket?
 :: OnlineMarket has been a leading Computer dealer since 1993. By 1996 we becamse the first Australian computer dealer to begin selling products via the Internet. Since then we have grown to become the largest online computer store, offering the widest range of computer products in the country. :: With years of experience in mail order and Internet direct sales dating back to 1996, we can confidently provide our customers with a reliable service, and a name you can trust. Online growth is fuelled by mouth to mouth referral, and we believe it has been our customer satisfaction that has made us the company we are today. |
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Q: How to Enable IE7 Cookie? Why Cookie needs to be enabled for this web site?
:: To enable IE7 cookie please follow the instruction at this link: http://www.betfred.com/help/static/cookiehelp_ie.htm. :: As most of on line store web sites, Our Shopping Cart Uses Cookies and Javas. In order to use the shopping cart, you must have javascript and cookies enabled, and a reasonably up-to-date browser (e.g. IE6, Firefox, Chrome etc). |
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Q: What does OnlineMarket do?
:: OnlineMarket are dedicated to selling computing products at genuinely low prices. Our prices are built over long-standing relationships with our suppliers, and our customer services ensures your products will arrive at the lowest possible price. Be wary of sites guaranteeing low prices, after comparing pricing and service combined, you will find OnlineMarket is your number 1 source. :: OnlineMarket provides the easiest and most efficient way to get even the most specific products to your door as quickly and cheaply as possible. By utilising leading-edge technology OnlineMarket is dedicated to fulfilling your every need at extremely competitive prices. |
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Q: What does OnlineMarket NOT do?
:: Price bargain. We provide the lowest possible prices to our customers in good faith. We aren't interested in under-cutting competitor's pricing through cutting corners or providing sub-standard products. However, if you think our pricing on a particular item appears out of line, you are more than welcome to give us a call and verify whether or not it's a mistake. :: We don't have the time to put together custom quotations. Our website is designed to allow you to pick and choose a tailor made system that will suit your specific needs. It's as simple as looking through the various product categories and adding what you desire to your basket. You can print your quotation from the basket summary page once you check out. However, if you're adamant on having us put your system together piece by piece, we can provide it as a charged service under the 'services' menu option at the top of our webpage. If corporate customers have an order that requires a quotation before placing their order, contact us with details regarding what you require and we will put a quote together for you. :: Custom Recommendation. We spend a lot of time to provide technical information to our users. Our news & reviews section provides links to articles and reviews across the web. We also try hard to provide product links on everything we sell, giving customers relatively easy access to drive and BIOS updates. Use these resources to compare your alternatives and make both an informed, and educated choice. |
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Q: Who should buy from us?
:: Experienced Users :: We are an Internet Direct Sales company dedicated to selling our products online with an extremely low profit margin. For this reason we don't have the resources to teach you how to install your products step-by-step over the phone free of charge. We expect our customers to have a reasonable knowledge as far as building their systems. We have developed a buyer's guide on our website, technical support, a discussion forum and a do it yourself guide on our website to simplify the process. :: Inexperienced Users :: For the less technically oriented users we recommend sticking to retail packaged brand names with manufacturer support. For example, HP, Canon, Epson, Compro, Compaq, Kodak, Creative and many other manufacturers provide free technical support over the telephone to their customers. They also provide the framework for their customers to return faulty products to service centres under warranty. For these reasons we recommend you aim at purchasing retail brands from us. :: Computer Dealers :: If you do under $20,000 worth of business per month, most wholesalers will increase their mark-up on your purchases from 7%, to 15%. Our margins are lower than this across the board, and our products range is sure to be far more diverse. We have all the top brands available, and stock top quality components in all product categories. Our turn-around on products orders is also highly competitive, allowing you to satisfy your customers as quickly, and cheaply as possible. |
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Q: Why should you buy from us?
:: Buy Safer :: In the last few years, hundreds of computer businesses have closed down. They are forced into an extremely difficult market and begin cost cutting and lowering their margins to attract as many customers as possible. Unfortunately the industry is strengthened by long-standing relationships with suppliers, and these newer, more aggressive approaches falter. Their customers are accordingly left in the lurch, warranties become void and deposits are lost. Our strong standing in the industry since as far back as 1996 has ensured we are here to stay. Our customer base is large, and our prices are genuinely low. We aren't forced to sell our products at a loss to attract business, as our turnover and relationships with suppliers ensure our customers get the best service at the best price, and they know they have somewhere to come back to next time the need arises. :: Online Market ran its business from Ashfield for 6 years, and has now moved to Artarmon. We are dedicated to minimizing our running costs to give us breathing room when it comes to offering low prices to our customers. For this reason we have opted against setting up a show room or retail shop to display our products. Our low overheads allow our users to browse a wealth of information on the web regarding our products, then purchase what they need from our website at the most competitive price we can manage. :: Unfortunately, a number of businesses don't follow the ATO's taxation guidelines. Their sole purpose is to come into the market, sell as many products as possible over a short product, then disolve the business before their tax tweaks are discovered. Their dedication and consideration towards customers is nill, and the possibility of the ATO requesting you pay the tax difference on your purchase is more than likely. :: All our pricing is permanent. The prices you see on our website are clearance prices, or bargain prices designed to attract business. Our low prices are genuine, and always will be. :: Buy at better prices :: Pricing on computer components changes on almost a daily basis. Many of the catalogues and magazines that are distributed are designed to complete a monthly circulation period. For that reason, it is possible you are paying out-dated prices, which have since fallen in the general market. Our prices are updated from our suppliers, automatically, every day, so you can be sure you're paying the most up-to-date prices, on the latest products. :: The average dealer won't announce a scheduled price drop, because their current stock was purchased at the old price. Online Market drops its pricing the day they are reduced, regardless of what was paid for current stock as a courtesy to customers. If you find the pricing on a particular product to have been missed during an update, please call us to review and update our records. |
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Q: What makes Online Market User-Friendly?
:: You aren't forced to login to make use of our website. You are welcome to put together a range of products and review the price for yourself anonymously. It is only when ordering your products you are required to create a user account with us. Resellers however are advised to login when viewing the site to receive their own price-lists. :: Clicking on the shopping trolley related to the product you wish to purchase will order 1 (one) of that item. Clicking the trolley multiple times will add the respective quantity of that item to your basket. If you prefer, you can click only once to list the product in your basket, then alter the quantity on your basket summary page and click "update total." :: If you wish to construct a quote only, simply select your items as you would to purchase them. When you reach the basket summary page, click "Quotation Only" to print the price list. If you prefer, you can also make use of our system builder. You can order or construct a quote on any available configuration. For small orders we cannot spare the resources to build a quotation for you, however, corporate customers who intend to build towards a large purpose may contact us to organise a quote. :: To obtain further product details please click on the description/title of the product that interests you. This will display detailed information specific to that product. Availability, an extended description, pricing, tax rates, image links, and a manufacturer's URL are provided. :: The stock quantities shown on our website a Real-Time. The In Stock value is related to what we are holding in our warehouse at the exact moment you load that webpage. We also show you our on order quantity in the product details. This will give you an indication of how many orders we have received for that product that have not yet been processed or shipped. Once an order is placed, the quantity available for those respective products will be deducted immediately. We also provide information regarding our supplier's stock to give you an idea of how easily we can get the product to you if our warehouse does not have it available. Stock is distributed on a first in, best dressed basis. The people who are first to order our products will be first in the queue to receive the items. |